Steps to follow when bringing down a phishing website

DNS, Domain, phishing, Website, whois

November 15, 2020

Following the multiple attempts to trick Armenian users into going to the fake websites, our good friend and digital security expert Garen Melikyan has prepared this useful guide on how to bring down fake or phishing websites․

Actions Needed:

  • Can we please confirm from a legal point of view and maybe add necessary ready-made texts for letters. 

Please see below steps to follow when bringing down a phishing website.  

This is guidance from ICANN (Internet Authority).

How to bring down a phishing website impersonating a website and domain

1) If you are not the owner of the website, find contact information of the website owners and contact them via all means possible including social media. 

2) Post about the problem on Armenian Social media groups dedicated to Cyber Security.

3) Perform whois search on the offending website

To identify who is the website hosting company you need to perform whois search on you domain 

Guide on how to perform whois: 

4) Report a complaint to the registrar of the domain name

EXAMPLE: If your whois search identified the hosting company – example 

Registrar URL:

Registrar Abuse Contact Phone: 12345678909

To report abuse :

5) Do a social media ( search for executives of the domain registrar and contact them directly if possible.  

Do not send anything offensive, just factual information. 

6) Report a complaint to the law enforcement agency in your jurisdiction

Guidance for Preparing Domain Name Orders, Seizures & Takedowns:

For US:

For Europe:

For UK:

For Armenia:

7) Report a complaint with the consumer protection agency in your jurisdiction. 

You will find the list of consumer agencies that are Members of ICPEN on this page:

For Armenia:

8) Report a complaint through the Anti-Phishing Working Group (APWG) website’s Report Phishing page (

9) Report a complaint to the registry of the domain extension

(You may find the contact details of .COM and .NET registries here:

Information on other domain registrars can be located on the Internet.  

– Report a complaint to the registrar of the domain name

– If someone has registered a domain name that you believe infringes on your trademark, you may consider filing a Uniform Domain Name Dispute Resolution Policy (UDRP) proceeding against the registrant of that domain.

The UDRP provides a mandatory, low-cost administrative procedure to resolve claims of abusive, bad faith domain name registration. In other situations, disputes may need to be resolved by traditional means such as voluntary negotiation and lawsuits.

If you have questions relating to the fees and filing of the UDRP complaint, you will need to contact one of the approved dispute resolution providers ( for assistance.

The following are useful links for reference.

Rules for Uniform Domain Name Dispute Resolution Policy

Information on ICANN’s Uniform Domain Name Dispute Resolution Policy